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Why Some Hotels Are Replacing Generic Amenities With Kasandy — And What Happens When They Do

A behind-the-scenes look at how Kasandy works with hotels, gyms and spas — from initial inquiry to custom label to first delivery. What makes local different.

February 15, 2025·2 min read
Why Some Hotels Are Replacing Generic Amenities With Kasandy — And What Happens When They Do

About 30% of our business is B2B — hotels, spas, gyms, corporate clients. The most common question from prospective partners: "What makes you different from the amenity brands we already use?"
The honest answer: the products are better. And we'll tell you exactly what's in them.

How most hotel amenity brands work


Most amenity brands are built to a cost-per-room formula. The goal is to fill a small bottle with something that smells clean and doesn't cause complaints, for as little money as possible. The ingredient list is long, the active ingredients are present in quantities too small to do anything, and the scent is designed to be inoffensive rather than memorable.

Our products aren't built for that formula. They're built to be the best version of themselves, and priced accordingly.

Our B2B pricing is higher than the amenity brand alternative. And guests remember the products. They ask what they are. Sometimes they place their own orders. We've had hotel partners tell us that their Kasandy amenities have become a differentiator — something guests specifically mention in reviews and associate with the hotel's character.

That's worth something. Not all clients agree, and that's fine. The ones who do become long-term partners.

How it works


Every new hotel, gym or spa partnership starts with a conversation about what you want to convey. A boutique hotel focused on local provenance wants something different from a luxury spa focused on clinical efficacy. We have products that suit both. We advise on which.

Custom labelling is available — your logo, a guest welcome message, your design — with a minimum order of 200 units per product. Lead time is typically three to four weeks from confirmed order.

What we've learned


The clients who get the most from working with us treat the amenities as part of the guest experience, not a procurement line item. The Kasandy body oil on the bathroom shelf isn't a courtesy product — it's a conversation starter, a brand touchpoint, and for some guests, the first time they've encountered something genuinely well-made in a hotel room.

Talk to us about hotels, gyms & spas

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